Returns

Items on the SPECIALS page are sold As-Is.  These items are typically end of stock, close-out specials and are Non-Returnable / Non-Refundable.

Please contact us (email is fastest) if you experience a problem with your purchase and we will do our best to correct it.  Your satisfaction is important to us

ALL RETURNS MUST BE PRE APPROVED.  Any shipment without prior authorization, or sent Freight Collect, will be refused.  Please use the original packaging if possible.  Remove or cover the original shipping label and seal the package securely with tape.  Return the items via UPS Ground with delivery confirmation, or call for return shipping labels.  Please do not send your package C.O.D., by air, or via mail service (i.e. UPS Store, or Pack & Ship).  Please allow 14 days for us to receive and process your returned merchandise.  All returns subject to inspection.  Sale price of UNUSED product will be refunded in the manner in which you paid for your order.  Refunds will be for merchandise only unless pre approved.  Shipping charges will not be refunded.  Returns after 30 days will be subject to a 10% restocking charge.  All custom made or imprinted items are non-refundable.